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Employee Instructions for Work-Related Injuries

1. If life threatening injury, contact 911, immediately.
2. Report injuries to supervisor immediately; but no later than the end of the shift, no matter how minor the incident appears to be.
3. Contact Tristar Nurse Triage at 1- 833-516-1684.
   • Provide the nurse with your legal name.
   • You will be asked for your mailing address, phone number, and email address.
   • You will be asked for your date of birth and social security number.
   • You will be asked questions about how the accident occurred and the specifics of the injury.
4. Follow the nurse’s instructions; either self-care or seek treatment.
5. If treatment is needed, Tristar will direct you to the nearest clinic/facility. Tell the medical facility that you are an employee of Maricopa Community Colleges and that we are self-insured, and our claims are managed by Tristar Risk Management.
6. Provide a copy of work status (restrictions), if applicable to both the supervisor and Risk Management.
7. Adhere to work status restrictions; applies to personal activities as well.
8. Communicate and cooperate with your adjuster, supervisor, Risk Management, and medical professionals throughout the claims process.
9. Schedule follow-up appointments so that they minimally impact your work schedule.
10. Attend all appointments
11. Keep the supervisor informed of work status, appointments, and overall progress.
12. Provide documentation of follow-up appointments to supervisor and Safety & Risk Control Manager.
13. Participate in the MTTD program.

Failure to follow any of these procedures may result in:

• Delay in treatment
• Denial of claim
• Out-of-pocket expenses
• Delay or interruption of wages
• Disciplinary action